Return Policy

Thank you for shopping with us! Please review the details below regarding order processing and delivery.

Order Processing Time

All orders are processed and dispatched within 1–2 business days of purchase. Orders are not processed or shipped on weekends or public holidays.

Once your order has shipped, you will receive a confirmation email with tracking information (where available).

Shipping Time

We currently ship internationally. Delivery times vary by destination but generally fall within the following range:

• International Shipping: 7–12 business days (after dispatch)

Please note that total delivery time = processing time + shipping time. For example, an order placed on Monday may dispatch by Wednesday and arrive within 7–12 business days from the dispatch date.

Factors That May Affect Delivery

While we work hard to ensure timely delivery, the following factors are outside our control and may cause delays:

• Customs clearance procedures
• Local courier delays
• Public holidays in the destination country
• Severe weather conditions
• High order volumes during peak seasons (e.g., holidays, sales events)

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Please check with your local customs office for more information before placing your order.

Order Tracking

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update after dispatch.